Many of the issues that you may encounter on can be resolved by following a few quick troubleshooting steps. If you are experiencing problems such as games, pages and images not loading, please attempt to troubleshoot the issue by following the steps below in order.

  1. Check your computer’s firewall software to ensure that it is not blocking the website. Set the firewall to allow content from
  2. Install the most recent Flash (download here) and Shockwave (download here) plugins from Adobe. Games on are rendered using these plugins, and they will not work without them.
  3. Make sure you are using a 32-bit version of your preferred web browser. We recommend using Firefox or Chrome for the best gaming experience.
  4. Check your browser’s security settings to verify that Flash and Shockwave content is not blocked. Make sure that both Javascript and cookies are enabled.
  5. Clear your browser’s cache and cookies, restart the browser and try to access the site once again.

If you are still experiencing issues after going through these troubleshooting steps, please contact us with a brief summary of the problem. We will get back to you within 24 – 48 hours.